Bloomington, Indiana – December 28, 2023
A Speedway Gas Station in Bloomington faces scrutiny after numerous customers claimed they experienced vehicle issues due to tainted gasoline on or around Christmas Day. Speedway corporate isn’t speaking to the media about the issue to clarify what might have, or might not have happened.
Yet, reports of problems emerged from multiple patrons who allegedly encountered issues immediately after fueling their vehicles at the Speedway gas station located in the 3900 block of West Third Street. These complaints flooded social media and local news outlets. Some wrote to the Bloomingtonian to complain.
On Thursday, pumps for all fuel types except premium were marked as out of order. A truck manned by two workers in the lot was surrounded by cones and black 50-gallon barrels. However, attempts to obtain information directly from station staff were largely unsuccessful, they can’t speak on the record to the media, or they could be fired.
The Bloomingtonian managed to obtain a customer service number from a station employee, who was not authorized to speak on the record about the gas situation, those requests have to go through corporate. This is standard operating procedure at most corporate businesses in the United States that have public relations trained personnel to deal with media requests.
A manager shook his head as the Bloomingtonian attempted to find out if the allegations about bad gas had any veracity.
Phill Wilson, one of the affected customers, disclosed to the Bloomingtonian that he encountered water-contaminated fuel at the same Speedway location on Christmas. He mentioned that the gas station’s customer service initiated reimbursement for his repair expenses.
“I can tell you that my truck was running perfectly til I put their gas in my tank,” said Wilson.
Similarly, Krista Davis shared an incident involving her sister and brother-in-law, whose vehicle broke down a mile from the Speedway station after refueling on Christmas Day. Davis claimed that despite reporting the issue to the gas station immediately, no action was taken. Consequently, the van required towing and subsequent repairs due to suspected bad fuel.
Davis shared a message from her sister, who said the shop told her the gas in her vehicle was 90 percent water, and she wants Speedway to pay the bill to fix her vehicle.
Several other community members, including Maggi Kramer and Caitlin Teeters reported vehicle issues after purchasing gas at Speedway.
Lois Powell also stated, “Bought gas there on the 23rd. Car is currently in the shop.”
Despite the complaints, Speedway Corporate has chosen to remain silent regarding media requests for information about the alleged gas quality concerns at the Bloomington station.
After a 19-minute hold, a customer service representative answered and told the Bloomingtonian they could take information to file a case, but could not speak about anything else, but did confirm that the phone number to file a complaint is: 1-800-643-1948 – be prepared to be put on hold. They did not confirm anything about the quality of the gas being sold at the station around Christmas.
For further details and ongoing discussions, a related Facebook group post is accessible here.
Affected customers are currently advocating for accountability and reimbursement from Speedway for any damages caused by the purported subpar fuel. Efforts to contact Speedway Corporation for comment or clarification on the issue remain unanswered.
If someone from Speedway corporate would like to make a statement to the Bloomingtonian our e-mail is: [email protected]