Widespread AT&T Outages Reported Across Multiple Cities

Staff report

Bloomington, Indiana – February 22, 2024

AT&T users across various cities are experiencing service disruptions, with widespread outages reported in the last 24 hours, according to user submissions on Downdetector.


AT&T, a telecommunications giant offering phone services, broadband internet, and mobile phone services, has users reporting issues primarily related to mobile phones and signal disruptions. The most affected locations include Houston, Chicago, Dallas, San Antonio, New York City, Atlanta, Austin, Miami, and Indianapolis.

Many in Bloomington, Indiana, also don’t have service. Phones display SOS, but are unable to make calls.

Downdetector’s chart displaying the problem reports submitted in the past 24 hours reveals a significant increase compared to the typical volume for this time of day. The most common problems reported are related to mobile phones (51%), followed by no signal (41%) and mobile internet (8%).

Social media platforms are flooded with complaints, with users expressing frustration over the ongoing outage. Tweets include concerns about the duration of the outage, difficulties with AT&T’s communication regarding the issue, and the impact on services in various locations.

Some users reported issues with phone service in Milwaukee, Wisconsin, prompting frustration and inquiries directed at AT&T’s support handle. The lack of information from AT&T regarding the cause and expected resolution time has left many users dissatisfied.

There is currently not information about the outage on AT&T X, formerly Twitter, page. The last post is from February 18.

Amidst the complaints, some users shared their experiences, noting that disabling 5G on their devices seemed to restore service. Questions regarding the nature of the outage and its implications for critical infrastructure were also raised on social media.

AT&T’s response to the outage on social media has been limited, with users expressing dissatisfaction over the minimal information provided. Some users criticize the company’s suggested solution of using Wi-Fi calling, as it requires contact with AT&T, creating a counterintuitive situation for those affected.

As the outage persists, Downdetector continues to monitor the situation, and AT&T users are encouraged to share their experiences and report issues on the platform.

Attempts to reach AT&T for comment on the outage were unsuccessful at the time of reporting.

Disclaimer: The information in this report is based on user submissions to Downdetector, and official statements from AT&T were not available at the time of reporting.

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